IT infrastructure maintenance

IRCF propose a full IT infrastructure maintenance, in it you can find checkup on the hardware and applications status, problem resolution and system updates.

Description

The maintenance of IT infrastructure is an essential activity to guaranty the well being and the safety of the computer system in an enterprise. IRCF can provide a maintenance service for all the IT equipment of our customers, materials or applications. Our team operate steadily to resolve any dysfunction, do the updates, do the saves and secure the network.

We can provide maintenance contract adapted to each customers special needs, for a precautionary and proactive management of their IT infrastructure. Our goal is to minimize the breakdowns and interruptions of services for a maximum productivity coming from the users.Trust our expertise and our responsiveness to warrant the availability and the performance of your computer system.

Precautionary maintenance

It involves two yearly visits on site to check the applications and if they are used well. An application uptake, during this operation, will consist of deleting the temporary and useless files (with the staff) cleaning the disks against virus (checking if the anti-virus is working) reorganizing and optimizing the system.

Corrective Maintenance

It will take place when the system encounters functioning anomalies or when the breakdown is due to the customer (power outage, inverter failure, operating error…) it contain :

  • The helpline where the customer follow the directive given on the phone.
  • The on site operation for the diagnosis and repair of all hardware failure (spare parts not included).

Scalable maintenance

It contains :

  • The upgrades linked to the evolution of the technical environment  or the normalization.
  • The upload of new functions, applications updates, PC and system within the limit of the available hours.